You have to enter the event page you have already purchased and select “Already Ordered?”
A pop up screen will appear asking for your email and password. Your email and password will be in the purchase confirmation email sent by email@example.com. If you haven’t received one please search your Spam folder or type firstname.lastname@example.org in the search field of your Inbox.
If you cannot find your password go to “Forgot password?” below the login fields – enter the email you used for the purchase and an email with a new link and password will be sent from email@example.com.
If you are not sure about your email you can go to “Not sure I have an account?” and enter your Order ID on the screen below. You will receive an email from firstname.lastname@example.org on the email you used for the purchase – please check all of the emails you might have used.